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Getting Started

4
  • Read First
  • Step 1 Adding your business info
  • Step 2 – Setting up your vendor profile
  • Step 3 – Adding your app fee payment method

Products

8
  • Understanding products
  • Set products to be visible to staff or customers
  • Understanding maintenance / grace periods
  • Tips for adding products and services
  • Adding a rental product
  • Adding a product for sale
  • Adding variants to products
  • How to add addons to a product?

Packages

2
  • Understanding packages
  • Creating packages

Orders

6
  • Understanding orders
  • Understanding delivery/travel fees
  • Understanding security deposits
  • How to set blackout/vacation dates
  • Processing orders
  • How to add notes to orders

Payments & Refunds

2
  • Tracking payments per booking invoice
  • Can I verify that my payments are correct and will be deposited?

Staff Accounts

8
  • About staff accounts
  • Product review permission
  • View order list amount permission
  • Reply QA permission
  • Order POS payment permission
  • Order email permission
  • Edit product permission
  • Edit order permission

Site App Fees

2
  • Where do I view the site fees that I have paid?
  • Are app fees returned on a customer refund?

Branch Features

5
  • How do I create a new branch?
  • Tip on creating a new branch
  • Can I set account security levels for my branches?
  • Is there an additional cost for the branch feature?
  • How does the Branch Feature work?

WordPress Plugin

3
  • What is the EzTimeRental WordPress plugin for?
  • How do I install the EzTimeRental WordPress plugin?
  • How do I remove the EzTimeRental WordPress plugin?

Remote View Code

1
  • Code snipet for any site

Fees & Taxes

2
  • How are taxes on products handled?
  • How will I report my income at the end of the year for taxes?

Vendor Tips

4
  • Stock management
  • What to do when an order comes in?
  • Planning delivery or travel time
  • Labeling your items

Vendor Site

19
  • Coming Soon!
  • What is a Vendor Site?
  • Does it also come with email service or accounts?
  • Is this service production ready?
  • How to login into your vendor site
  • How to change your site name
  • How to add your logo
  • How to customize the look and feel of your site
  • How to add your own domain name to your site
  • How to add a new page to your site
  • How to add a new post to your site
  • How to add, change or rearrange your website menu
  • How to log into your vendor site hosting panel
  • How to backup your site
  • How to add additional plugins to your site
  • How to view the log files for your site
  • How to gain terminal access to your site
  • How to access your file manager
  • How to FTP to you site
  • Home
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  • Packages
  • Understanding packages

Understanding packages

Packages are virtual products that customers can book that are logically grouped and mapped to physical products or services. With this in mind, you cannot start off creating a package without physical products. When a package is created you are adding existing items that you already created in your vendor dashboard under products.

How packages work (we assume that you already have products or services created):

  • While creating a package you will select existing products to add
  • For each product item that you add to the package the product Inventory and rules still apply that were set for that product
  • The package can contain products that are for “rent”, “sale” or even “services” (You have the flexibility to mix and match)
  • When importing products to your package the prices of the products are not carried over. The package allows you to set one global price for all the product items added.

Now that we covered that let’s get into an example:

I want to create a package for tables and chairs.

I create a package called Table&Chairs Pack 30

  1. I would then set the Package price to whatever I wanted
  2. I would set the package as an “Unlimited” product since inventory is already calculated by the products added to the package.
  3. I would add my White Folding Chairs and set the “Quantity” field to 30
  4. I would add my 60″ Round Tables and set the “Quantity” field to 3
  5. I would then add any additional images I wanted for the package
  6. Set a package description
  7. Then save when done.

That is all! Now customers would be able to book this new package. Every time someone books the package the system will automatically deduct from the stock level of the products that are in the package.

In the event, a customer tries to book the package and is unable to for a specific date this might be due to the fact that you do not have sufficient stock of an item within your package for the date selected by the customer. ( If there are low levels of stock for a product within your package the platform will inform the customer)

Say for example I wanted to add a cake ( which is an item for sale) to the above package I could simply edit the package and add the cake that I have and set the “Quantity” field to 1

Now customers would get:

  • (3) 60″ Round Tables
  • (30) White Folding Chairs
  • And (1) Cake.
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Creating packages

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  •  sales@eztimerental.com

EzTimeRental

We are a team of passionate people whose goal is to improve everyone’s life through innovative products. We built our product with one goal in mind. To improve on the way the event rental life cycle process is handled.

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